Privacy Policy

2.1 Personal Information

We may collect the following types of personal information:

• Contact information (name, email address, phone number, mailing address)
• Professional information (job title, company name, industry)
• Identification information (as required for service agreements)
• Financial information (for billing and payment processing)
• Communication records (emails, phone calls, meeting notes)
• Service-specific information (project requirements, research data, marketing preferences)

2.2 Technical Information

When you visit our website or use our digital services, we may collect:

• IP address and device information
• Browser type and version
• Operating system information
• Website usage data and analytics
• Cookies and similar tracking technologies
• Log files and server data

3.1 Service Delivery

• Provide biotechnology research and digital marketing services
• Process and fulfill service requests
• Communicate about projects and deliverables
• Conduct research and analysis
• Prepare reports and documentation
• Ensure quality control and compliance

3.2 Business Operations

• Process payments and manage accounts
• Maintain customer relationships
• Provide customer support
• Improve our services and website
• Conduct business analysis and planning
• Comply with legal and regulatory requirements

4.1 Limited Sharing

We do not sell, trade, or rent your personal information. We may share information only in the following circumstances:

• With your explicit consent
• To fulfill service obligations (with trusted partners under confidentiality agreements)
• For legal compliance or protection of rights
• In connection with business transfers (with appropriate protections)
• With professional advisors (lawyers, accountants) under confidentiality

4.2 Service Providers

We may engage third-party service providers to assist with our operations, including cloud storage, payment processing, and technical support. These providers are bound by confidentiality agreements and are prohibited from using your information for other purposes.

5.1 Security Measures

We implement comprehensive security measures to protect your information:

• Encryption of data in transit and at rest
• Secure access controls and authentication
• Regular security assessments and updates
• Employee training on data protection
• Physical security of facilities and equipment
• Incident response and breach notification procedures

5.2 Laboratory Data Security

For biotechnology services, we maintain additional security measures for research data, including secure laboratory information management systems, controlled access to sensitive data, and compliance with scientific data integrity standards.

7.1 Access and Control

You have the right to:

• Access your personal information we hold
• Request correction of inaccurate information
• Request deletion of your information (subject to legal requirements)
• Object to processing of your information
• Request data portability where applicable
• Withdraw consent for marketing communications

7.2 Exercising Your Rights

To exercise these rights, please contact us using the information provided in this policy. We will respond to your request within a reasonable timeframe and in accordance with applicable laws.

8.1 Use of Cookies

Our website uses cookies and similar technologies to:

• Enhance website functionality and user experience
• Analyze website traffic and usage patterns
• Remember your preferences and settings
• Provide personalized content and recommendations
• Support security and fraud prevention

8.2 Cookie Management

You can control cookies through your browser settings. However, disabling cookies may affect website functionality and your user experience.